Salesforce Implementations

We can help with everything from quick starts to call center set ups.

Quickstarts

Just getting started? A Quickstart project gets you a quick path to success with Salesforce CRM. Timelines are typically 2-4 weeks with deliverables including Salesforce.com org setup, standard and custom object configuration, business process mapping, basic analytics, and training.

Call Centers

Using Salesforce.com’s world-class Service Cloud, we design solutions that improve customer service and gives visibility to all customer interactions across your front-office. TrainingHub has worked with some of the largest institutions in the world helping them not only setup a call center but help maintain it go forward.

Solutions include:

  • Trouble ticket and billing inquiry management
  • Case escalation management
  • Knowledgebase management
  • Asset management
  • Email-to-case integration
  • Solution delivery

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